JOB DESCRIPTION: Supervises and coordinates daily activities of staff that registers, collect, and process laboratory specimens for in-house or referral testing. Maintains supplies and equipment. Monitors operation and productivity, prepares work schedules, trains new staff and students, maintains competencies, and oversees computer functions. Prepares monthly quality/safety management reports and submits information for regulatory audits. Acts as a liaison to other healthcare departments for problem resolution. Projects a professional image through formal and informal communication to internal and external customers; communicates directly with patients, providers, and clients to resolve customer service issues. Performs other related duties as required.

PHYSICAL REQUIREMENTS: (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work may be required. Use of personal protective equipment, including respirators, and environmental conditions may vary depending on assigned work area and work tasks.